Fulfilment of our products
At Firedog Art, we’re thrilled to partner with Printful, a global leader in print-on-demand services. Below is a brief overview of our new supplier and their process.
About Printful
Founded in 2013, Printful has become a top-tier print-on-demand company, offering custom-printed products like clothing, accessories, and home goods. They serve creators, businesses, and individuals looking to bring unique designs to life without the waste typically associated with large clothing retailers.
Printful operates fulfillment centers worldwide, including in the USA, Canada, Europe, and Australia. For our UK customers, orders are handled from a local facility in Wolverhampton, ensuring efficient shipping and shorter delivery times while maintaining a localized experience.
Printful is renowned for its quality and dependable support. With over a decade of expertise, their in-house printing technology and partnerships with premium suppliers like Bella + Canvas deliver products that meet Firedog Art’s high standards.
Eco-Conscious Printing
Firedog and Printful are dedicated to sustainable practices:
- Use of Kornit DTG printers with water-based, vegan inks that are non-toxic, biodegradable, and free of animal by-products.
- Eco-friendly packaging, including post-consumer recycled (PCR) plastic mailers for most orders and compostable mailers for apparel fulfilled in Australia, reducing plastic waste.
- Print-on-demand production that creates items only when ordered, minimizing overproduction and textile waste. Printful collaborates with suppliers like Bella + Canvas, who prioritize sustainable manufacturing.
About the Direct to Garment (DTG) Printing Process
What is DTG?
DTG (Direct-to-Garment) printing jets ink directly onto fabric, much like an inkjet printer on paper. Printful uses Kornit printers, known for vibrant colors, energy efficiency, and near-zero wastewater production.
How it Works:
- From Firedog art to your product: After you order from our store, Printful receives it instantly, and your artwork is prepped for printing.
- Printing: The design is applied directly to the garment with water-based inks, perfect for vivid colors, fine details, and photographic designs with unlimited color options.
- Curing: The garment is then heat-cured, bonding the ink to the fabric for a durable, washable finish.
In Summary
Choosing Firedog Art means opting for an eco-friendlier product with reduced energy use and waste compared to traditional screen printing. Our print-on-demand approach eliminates excess stock, ensuring each order is made just for you. With Printful, your Firedog Art products are crafted with precision, shipped in sustainable packaging, and delivered from a trusted global network.
Processing and Shipping
Processing Time
We process orders for t-shirts, jerseys, and hoodies within 2–5 business days at our Wolverhampton, UK facility. This includes printing and quality checks before shipping. During peak seasons (e.g., holidays), processing may take slightly longer. For UK customers, total delivery time is processing plus shipping, typically 2–3 business days domestically, avoiding customs fees and import regulations. For example, an order processed in 3 days with 2-day UK shipping takes about 5 business days.
Shipping Rates and Delivery Times
Shipping rates depend on product type, weight, destination, and method, calculated at checkout. Orders are fulfilled from the nearest facility—UK (Wolverhampton), Spain (Barcelona), Latvia (Riga), or Poland (Lodz)—to optimize speed and cost. Below are shipping times for the United Kingdom, European Union (EU), and United States (USA).
The United Kingdom
Fulfilled from the Wolverhampton facility:
- Standard Shipping: 2–3 business days
- Total Delivery: 4–8 business days (including processing).
Europe (EU)
Fulfilled from EU facilities (Spain, Latvia, Poland):
- Standard Shipping: 4–10 business days
- Closer countries (e.g., Spain, Germany): Often 4–7 days.
- Farther countries (e.g., Finland, Greece): Often 7–10 days.
- Total Delivery: 6–15 business days (including processing).
Shipped to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
USA
Fulfilled from USA facilities (e.g., Charlotte, NC; Los Angeles, CA):
- Standard Shipping: 3–7 business days
- Priority Shipping: 2–5 business days (where available).
- Total Delivery: 5–12 business days (including processing).
Tracking Your Order
Post-shipment, you’ll receive an email with a tracking number and link to monitor your package via selected carriers.
Contact Us
Questions? Email [email protected].
Returns Policy
Due to custom DTG printing, returns are accepted only for damaged or defective items. See our Refunds and Returns Policy for details.